Growmore has the following Infrastructure facilities available for service support.
Administrative Office measuring 300 square feet.
Service Centre measuring 800 square feet.
Stores for spares measuring 150 square feet.
The service centre has an area measuring 800 square feet and has the following infrastructure
facilities.
Surface Mount Device (SMD) rework station for component level rework on PCBs.
Oscilloscopes for debugging.
Digital multimeters.
Soldering irons.
Various types of tools & fixtures for opening and closing equipment.
Multimedia Pentium PC for testing products.
CD ROM software from all parent companies.
Service manuals of all products we service.
Large racks for storage of products under repair.
Manual log books for recording status of jobs.
Test jigs for peripherals we service.
The service centre in addition is equipped with a sufficient stock of standby machines for
customers whose jobs or calls take a long time to close, the stock of these standby is
augmented with an increase in business volumes. This stock is briefly listed as under :
Designjet colour plotter A1 size
Designjet black plotter A0 size
Deskjet colour printers
Deskjet black printers
Laser printers A4 size
Stylus inkjet printers
Dot matrix printers
Scanjet scanners A4 size
The store has an area measuring 150 square feet and has racks for storage of all spares.
Growmore has a stock of the following spares :
HEWLETT PACKARD
Formatters, power supplies carriage assemblies, motors etc. for HP Designjet series of
plotters ( 750C, 650C, 600, 250C, 350C, 200, 220, 330 etc.)
Formatters, power supplies, DC controllers, scanners, fuser assemblies for HP laserjet series
of printers (2, 3, 4, 4L, 4ML, 4+, 4M+, 4SI, 4V, 4MV, 5, 5L).
Power modules, mechanisms, roller for the entire range of HP Deskjet series.
Scanner assemblies, SCSI cards, cables & Fixtures for HP Scanjet series.
Jet Direct Cards, Postscript SIMMS, Memory Upgrades,
Batteries, Adapters, Colour Upgrade kits, etc.
EPSON
Printheads for dot matrix printers, stylus printers.
ICs for component level repairs.
Mechanism and Logic cards for the entire range of EPSON stylus series.
Mechanisms, motors, logic cards, power supplies for the DMP series.
Ink cartridges for the stylus series.
PANASONIC
Printheads for dot matrix printers (entire series).
ICs for component level repairs.
Master cards, power supplies, plastic pards etc. for the entire KX-P series.
LARSEN & TOUBRO LTD. & SAMSUNG from L&T
SAMTRON MONITORS
Picture tubes.
Main boards.
SMPS.
Spares like EHT, Yokes, Transformers, IC's, etc.
SALORA
The entire range of Panasonic Dot Matrix Printers from Salora
Growmore has had the unique distinction of being a Star Distributor for L&T Ltd. Dot matrix
printer spares. for 2 years in succession.
For L&T Samsung Peripheras Growmore has a stock of all Parts in the spares catalogueas
recommended by L&T Ltd.